ER Patient Access Navigator (Day Shift)

Wellstar Health System, Inc.; United States; On-site; USD 23,000 - 32,000; Full time

Job summary

Wellstar Health System, Inc. is seeking a Patient Access Specialist for ED Services. This role handles patient registration in the Emergency Department, ensures accurate demographics, insurance data, and coordinates financial arrangements.

The position supports HIPAA compliance and delivers courteous, efficient service to patients and families. The role requires strong communication skills, attention to detail, and familiarity with Epic and Microsoft Office.

Qualifications

• High School Diploma or GED required; Associate degree preferred.
• Minimum 1 year of healthcare or institutional experience.
• Epic experience preferred.
• All certifications required upon hire.

Responsibilities

• Register patients in the ED and collect complete demographic, financial and insurance information.
• Enter patient information into the registration system and handle signatures as needed.
• Explain financial responsibilities, discuss payment options and collect payments when applicable.
• Maintain patient confidentiality and HIPAA compliance while performing registrations.

Skills

Communication

Attention to detail

Problem solving

Interpersonal skills

Education

High School Diploma / GED / Associate

Tools

Epic

Microsoft Office

Job description

Wellstar Health System, Inc. is seeking a Patient Access Specialist for ED Services. This role handles patient registration in the Emergency Department, ensures accurate demographics, insurance data, and coordinates financial arrangements.

The position supports HIPAA compliance and delivers courteous, efficient service to patients and families. The role requires strong communication skills, attention to detail, and familiarity with Epic and Microsoft Office.