Emergency Department Patient Access Specialist

100 LCMC Health; United States; On-site; USD 35,000 - 45,000; Full time

Job summary

100 LCMC Health is seeking a Patient Access Associate for the Emergency Department. In this role, you will be the first point of contact for patients, providing calm, clarity, and compassion in high-stress situations. Responsibilities include registering patients, verifying documentation, and communicating effectively with patients and clinical teams.

The ideal candidate has strong customer service skills, emotional intelligence, and a high school diploma or GED. This position offers the opportunity to make a significant impact on patient care during critical moments.

Qualifications

• Strong customer service skills and emotional intelligence required.
• High attention to detail and accuracy necessary.
• Ability to prioritize and adapt quickly in real time.

Responsibilities

• Greet and assist patients and families with urgency and empathy.
• Register patients quickly and accurately during emergency visits.
• Verify insurance, demographics, and required documentation.
• Support admissions, transfers, and discharges as needed.

Skills

Strong customer service skills

Emotional intelligence

High attention to detail

Ability to prioritize and adapt quickly

Education

High School Diploma or GED

Job description

100 LCMC Health is seeking a Patient Access Associate for the Emergency Department. In this role, you will be the first point of contact for patients, providing calm, clarity, and compassion in high-stress situations. Responsibilities include registering patients, verifying documentation, and communicating effectively with patients and clinical teams.

The ideal candidate has strong customer service skills, emotional intelligence, and a high school diploma or GED. This position offers the opportunity to make a significant impact on patient care during critical moments.