Emergency Department Patient Access Specialist

Allegheny Clinic; Erie (Erie County); On-site; USD 38,000 - 49,000; Full time

Job summary

Allegheny Health Network is seeking a Patient Access Specialist to manage scheduling, registration, and admitting at bedside, while verifying patient demographics and insurance data. The role includes collecting financial responsibility details and ensuring accurate bill submission in the electronic system.

Excellent communication and empathy are essential to deliver a positive patient experience. The position requires HIPAA compliance, ability to work under pressure, and adherence to AHN

Qualifications

• High School/GED or 1-3 months related experience.
• Experience operating a PC and using software applications.
• One year of related experience preferred in medical, financial services or customer service.
• Medical terminology and insurance knowledge preferred.

Responsibilities

• Conducts scheduling, registration, and admitting at bedside; validates patient data and insurance information using verification systems.
• Collects and updates data to ensure timely bill submission and processes regulatory paperwork.
• Identifies patient financial responsibilities, collects liabilities, and posts payments in the ADT system.
• Maintains patient confidentiality and acts as a central resource during evenings, weekends, and holidays.

Skills

PC skills

Customer service

HIPAA compliance

Job description

Allegheny Health Network is seeking a Patient Access Specialist to manage scheduling, registration, and admitting at bedside, while verifying patient demographics and insurance data. The role includes collecting financial responsibility details and ensuring accurate bill submission in the electronic system.

Excellent communication and empathy are essential to deliver a positive patient experience. The position requires HIPAA compliance, ability to work under pressure, and adherence to AHN