ED Patient Access Specialist: Fast, Accurate Registration

FMOL Health; Monroe (LA); On-site; USD 32,000 - 46,000; Full time

Job summary

FMOL Health in Monroe, LA seeks a Patient Access Representative 1 for the Emergency Department. You will accurately register patients including trauma, stroke, and other emergencies, verify identity, collect screening information, and coordinate with ED nurses to ensure swift triage and admission or discharge.

The role requires at least 1 year of customer service, a high school diploma, and strong clerical/computer skills.

Qualifications

• High school diploma or equivalent.
• 1 year of customer service experience or related certification (e.g., Certified Coder, CMA).
• Advanced clerical and computer skills; critical thinking; strong communication and teamwork.

Responsibilities

• Register patients for ED visits, verify identity, and collect relevant screening data.
• Coordinate with ED nurses to triage and ensure timely admission or discharge.
• Verify insurance, determine in-network status, and collect co-pays/deductibles.
• Ensure EMTALA compliance and respond to disaster activations on-site.

Skills

Clerical skills

Computer skills

Critical thinking

High-stress

Communication skills

Dependability

Flexibility

Teamwork

Education

High School diploma or equivalent

Job description

FMOL Health in Monroe, LA seeks a Patient Access Representative 1 for the Emergency Department. You will accurately register patients including trauma, stroke, and other emergencies, verify identity, collect screening information, and coordinate with ED nurses to ensure swift triage and admission or discharge.

The role requires at least 1 year of customer service, a high school diploma, and strong clerical/computer skills.