Emergency Department Patient Access Specialist

100 LCMC Health; Ardmore (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

LCMC Health seeks a Patient Access Associate to greet patients, register them in urgent ED visits, verify insurance and demographics, and support clinical teams to keep patient flow smooth. You will communicate with empathy under pressure, prioritize accuracy, and adapt quickly to changing circumstances.

This role centers on compassionate service in a fast-paced hospital environment. Evenings shift available, reflecting the hospital’s mission to provide extraordinary care and a collaborative

Qualifications

• Strong customer service skills and emotional intelligence.
• High attention to detail and accuracy.
• Ability to prioritize and adapt quickly in real time.
• First point of contact in a fast-paced ED setting.

Responsibilities

• Greet and assist patients and families with urgency and empathy.
• Register patients quickly and accurately during emergency visits.
• Verify insurance, demographics, and required documentation.
• Communicate clearly and compassionately in high-stress situations.
• Support admissions, transfers, and discharges as needed.
• Partner with clinical teams to maintain patient flow and efficiency.

Skills

Customer service

Emotional intelligence

Attention to detail

Prioritization

Multitasking

Professional under pressure

Education

High School Diploma or GED

Job description

LCMC Health seeks a Patient Access Associate to greet patients, register them in urgent ED visits, verify insurance and demographics, and support clinical teams to keep patient flow smooth. You will communicate with empathy under pressure, prioritize accuracy, and adapt quickly to changing circumstances.

This role centers on compassionate service in a fast-paced hospital environment. Evenings shift available, reflecting the hospital’s mission to provide extraordinary care and a collaborative