ED Patient Access Specialist

LCMC Health; New Orleans (LA); On-site; USD 25,000 - 33,000; Full time

Job summary

LCMC Health in New Orleans, LA is seeking a Patient Access Associate for the Emergency Department. You will be the first point of contact, greet patients, verify information, and help move admissions, transfers, and discharges with calm and compassion.

This role requires strong customer service, attention to detail, and the ability to stay focused in high‑acuity moments. Join a team dedicated to compassionate, one‑team care.

Qualifications

• High School Diploma or GED is required or equivalent experience.
• Strong customer service and communication skills are essential.
• Ability to stay calm and focused in high-pressure, fast-paced ED environments.

Responsibilities

• Greet and assist patients and families with urgency and empathy
• Register patients quickly and accurately during emergency visits
• Verify insurance, demographics, and required documentation
• Communicate clearly and compassionately in high-stress situations
• Support admissions, transfers, and discharges as needed
• Partner with clinical teams to maintain patient flow and efficiency

Job description

LCMC Health in New Orleans, LA is seeking a Patient Access Associate for the Emergency Department. You will be the first point of contact, greet patients, verify information, and help move admissions, transfers, and discharges with calm and compassion.

This role requires strong customer service, attention to detail, and the ability to stay focused in high‑acuity moments. Join a team dedicated to compassionate, one‑team care.