Front Desk Patient Access Specialist

100 LCMC Health; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

LCMC Health is seeking a Patient Access Associate to warmly welcome patients, assist with scheduling and check-ins, and ensure accurate, secure patient information. You will verify insurance, scan documents, and explain financial responsibilities while partnering with providers and clinic staff to keep the day running smoothly, in a supportive healthcare environment.

Ideal candidates bring strong customer service, empathy, and attention to detail, with the ability to work in a fast-paced clinic.

Qualifications

• High School Diploma or GED (or equivalent experience).
• Strong customer service and communication skills are required.
• Empathy, professionalism, and attention to detail are essential.

Responsibilities

• Greet patients in person and by phone.
• Schedule and check in patients for clinic visits.
• Register patients and verify insurance and demographics.
• Scan documents and verify coverage.
• Explain financial responsibility and collect payments when appropriate.

Skills

Customer service

Communication skills

Empathy

Attention to detail

Education

High School Diploma or GED

Job description

LCMC Health is seeking a Patient Access Associate to warmly welcome patients, assist with scheduling and check-ins, and ensure accurate, secure patient information. You will verify insurance, scan documents, and explain financial responsibilities while partnering with providers and clinic staff to keep the day running smoothly, in a supportive healthcare environment.

Ideal candidates bring strong customer service, empathy, and attention to detail, with the ability to work in a fast-paced clinic.