Emergency Department Patient Access Associate I

MaineHealth; Portland (ME); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Paid parental leave

Flexible work options

Student loan assistance

Professional development opportunities

Job summary

Maine Medical Center, an on-site facility of MaineHealth, is seeking a Patient Access Associate I for the ED. The role registrations patients at a Level 1 Trauma Center, working with clinical teams in a fast-paced setting. Non-clinical, patient-facing duties are performed with computers and electronic systems.

The position emphasizes accurate data entry, customer service, and ability to operate in high-acuity situations. Benefits and comprehensive compensation apply.

Qualifications

• High school diploma or GED preferred.
• Related experience in healthcare or customer service preferred.
• Computer and data entry experience with Word, email, and internet communication required.

Responsibilities

• Identify and register patients at the ED, ensuring accurate data entry.
• Support visitors, patients, and families in a high-volume, emergent environment.
• Work with electronic systems and mobile workstations alongside clinical teams.

Skills

Customer service

Data entry

Electronic systems

Education

High school diploma or GED

Healthcare experience (preferred)

Tools

Microsoft Word

Email

Internet research

Job description

Maine Medical Center, an on-site facility of MaineHealth, is seeking a Patient Access Associate I for the ED. The role registrations patients at a Level 1 Trauma Center, working with clinical teams in a fast-paced setting. Non-clinical, patient-facing duties are performed with computers and electronic systems.

The position emphasizes accurate data entry, customer service, and ability to operate in high-acuity situations. Benefits and comprehensive compensation apply.