Patient Access Specialist - Level 1 Trauma

MaineHealth; Portland (ME); On-site; USD 36,000 - 42,000; Full time

Job summary

The Maine Medical Center, part of MaineHealth, is seeking a Patient Access Associate I - ED to accurately identify and register patients at a Level 1 Trauma Center. This non-clinical role supports visitors, patients, and families while working closely with clinical care teams in a high-volume, emergent environment.

Requirements include a high school diploma or GED, six months of healthcare experience, and strong computer and data-entry skills with Word, email, and internet; sign-on bonus of

Qualifications

• High school diploma or GED preferred.
• Minimum of six months experience in healthcare.
• Computer and data entry experience with Word, e-mail, and internet communication.

Responsibilities

• Identify and register patients accurately at a Level 1 Trauma Center.
• Provide support for visitors, patients, and families.
• Collaborate with clinical care teams in a high-volume, emergent environment.

Skills

Word processing

Data entry

Email and internet

Education

High school diploma or GED

Tools

Electronic systems

Job description

Description

Maine Medical Center

Clerical/Administrative Support Req #: 62952

$2,400 sign-on bonus available (prorated for part-time).

Not eligible: per diem, current employees, or former employees within 6 months.

The Patient Access Associate I - ED is responsible for accurately identifying and registering patients at a Level 1 Trauma Center. This role is the first level of a three-level career ladder and provides support for visitors, patients, and families. While this is a non-clinical role, the Associate I will perform assigned functions side by side with members of clinical care teams, embedded within the clinical care environment. Functions are performed in a high volume, emergent environment utilizing mobile workstations. Emergency Department team members arrive and register patients of all ages and backgrounds experiencing acute mental health crisis, physical and emotional trauma, critical care, etc. and during each shift they are exposed to high acuity, disease and sensitive patient and visitor situations.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Minimum of six months experience in healthcare.
4. Additional Skills/Requirements Required: Computer and data entry experience is required with Microsoft Word, e-mail, and internet communication, as well as the ability to work accurately and effectively with electronic systems.
5. Additional Skills/Requirements Preferred: N/A

Additional Information

With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

If you have questions about this role, please contact [e-mail]