Emergency Department Medical Support Specialist

US-Department-of-Veterans-Affair; Milwaukee (WI); On-site; USD 42,000 - 64,000; Full time

Job summary

The Clement J. Zablocki VA Medical Center in Milwaukee, WI seeks a Medical Support Assistant to support the ED patient care delivery team. The role involves clerical duties, scheduling, data entry, and coordination with VA and partner facilities.

GS-6 level responsibilities include advising clinicians on administrative processes, organizing workloads, and maintaining patient information with accuracy and timeliness in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• One year of related experience is desirable but not required.

Responsibilities

• Advise clinical staff on administrative processes.
• Answer phones, greet patients, relay messages, and schedule or cancel appointments.
• Enter and verify patient data; coordinate transfers to VA facilities or community providers.

Skills

Collaboration

Prioritization

Communication

Healthcare knowledge

Policy knowledge

Medical terminology

Education

High School Diploma / GED

Job description

The Clement J. Zablocki VA Medical Center in Milwaukee, WI seeks a Medical Support Assistant to support the ED patient care delivery team. The role involves clerical duties, scheduling, data entry, and coordination with VA and partner facilities.

GS-6 level responsibilities include advising clinicians on administrative processes, organizing workloads, and maintaining patient information with accuracy and timeliness in a fast-paced environment.