Emergency Department Clinical Care Coordinator

Johns Hopkins Hospital; Washington, Baltimore (District of Columbia, MD); On-site; USD 30,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Paid time off (PTO)

Tuition reimbursement

Job summary

Johns Hopkins Hospital in Baltimore, MD is seeking a Clinical Customer Coordinator for the Emergency Department. This full-time, evening-shift role supports medical, nursing, and administrative staff by coordinating projects and overseeing front desk and clerical duties.

Candidates should have a high school diploma and at least 6 months in healthcare or office settings, strong interpersonal skills, and proficiency with Microsoft Word and Excel or comparable tools.

Qualifications

• High School Diploma or equivalent.
• Minimum of 6 months in healthcare or office setting
• Substantial interpersonal skills are needed to interact with patients, families and medical staff.
• Ability to initiate and build positive relationships following Johns Hopkins Customer Service standards.
• Proficiency with Microsoft Word, proficiency with presentation and spreadsheet software preferred.
• Ability to learn and incorporate a variety of clinical and administrative automated systems and software into daily work duties.

Responsibilities

• Performs various integral activities to assist medical, nursing, and administrative staff in meeting unit, department, and institutional needs.
• Assists with coordinating, planning, developing, and implementing assigned projects.
• Over sees front desk and administrative duties.
• Responsible for day-to-day supervision and performance management of clerical support staff.

Skills

Interpersonal skills

Customer service

Communication

Relationship building

Office software

Dependability

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Presentation software

Job description

Johns Hopkins Hospital in Baltimore, MD is seeking a Clinical Customer Coordinator for the Emergency Department. This full-time, evening-shift role supports medical, nursing, and administrative staff by coordinating projects and overseeing front desk and clerical duties.

Candidates should have a high school diploma and at least 6 months in healthcare or office settings, strong interpersonal skills, and proficiency with Microsoft Word and Excel or comparable tools.