Emergency Department Access Coordinator

ViziRecruiter,LLC.; City of Newburgh (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

ViziRecruiter, LLC. seeks an Emergency Department Registration Associate to support patient access and care delivery in the ED. You will greet patients, collect demographics and insurance information, and guide them to the next steps in care.

The role emphasizes accurate record-keeping and compliance with Joint Commission standards and DOH regulations. You will handle calls, paging, and critical alerts with calm, clear communication.

Qualifications

• High School diploma or equivalent.
• At least 1 year of medical office experience.
• English reading, writing and speaking required.
• Spanish a plus.
• Basic computer skills.
• Prior patient registration experience preferred.
• Must complete Non-Violent Crisis Intervention every two years.

Responsibilities

• Greet and register patients on arrival; collect demographics and insurance, advise on next steps.
• Ensure accurate and timely completion of patient records per Joint Commission standards and DOH regulations.
• Answer and direct calls, paging on-call providers and staff; respond to code calls and critical alerts.
• Maintain clear communication in a fast-paced, high-stress environment.
• Interact with patients, clinical teams, external agencies and payers regularly.

Skills

Customer service

Communication

Multitasking

Education

High School diploma

Tools

EHR systems

Job description

ViziRecruiter, LLC. seeks an Emergency Department Registration Associate to support patient access and care delivery in the ED. You will greet patients, collect demographics and insurance information, and guide them to the next steps in care.

The role emphasizes accurate record-keeping and compliance with Joint Commission standards and DOH regulations. You will handle calls, paging, and critical alerts with calm, clear communication.