Emergency Department Patient Access Champion

100 LCMC Health; New York (NY); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Deliver healthcare with heart.

Be welcome here.

Bring lagniappe to work

Job summary

LCMC Health is seeking a Patient Access Associate to greet patients, register during emergency visits, and verify insurance with empathy and accuracy. You will support admissions, transfers, and discharges while coordinating with clinical teams to maintain patient flow.

Ideal candidates bring strong customer service, attention to detail, and the ability to stay calm under pressure in a dynamic ED setting. This role emphasizes compassionate communication and real-time prioritization.

Qualifications

• Strong customer service skills and emotional intelligence.
• High attention to detail and accuracy.
• Ability to prioritize and adapt quickly in real time.

Responsibilities

• Greet and assist patients and families with urgency and empathy.
• Register patients quickly and accurately during emergency visits.
• Verify insurance, demographics, and required documentation.
• Communicate clearly and compassionately in high-stress situations.
• Support admissions, transfers, and discharges as needed.
• Partner with clinical teams to maintain patient flow and efficiency.

Skills

Customer service

Emotional intelligence

Attention to detail

Prioritization

Education

High School Diploma or GED

Job description

LCMC Health is seeking a Patient Access Associate to greet patients, register during emergency visits, and verify insurance with empathy and accuracy. You will support admissions, transfers, and discharges while coordinating with clinical teams to maintain patient flow.

Ideal candidates bring strong customer service, attention to detail, and the ability to stay calm under pressure in a dynamic ED setting. This role emphasizes compassionate communication and real-time prioritization.