Emergency Communications Trainee: Start Your Dispatcher Career

911 Emergency Communications; Lineville (AL); On-site; USD 24,000 - 38,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications in Clay, Alabama, offers Dispatcher Trainee and Telecommunicator Trainee opportunities. The program provides a structured introduction to emergency communications as you learn how to receive calls, document incidents, operate communications systems, and support emergency response operations.

Trainees gain skills in typing, CAD, map-based dispatch, radio procedures, and confidentiality, with responsibilities expanding after successful training and attainment of any

Qualifications

• High school diploma or equivalent required; trainee positions may be for applicants without dispatch experience.
• Basic computer skills, clear communication, and willingness to receive feedback are essential.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

Typing

Clear communication

Basic computer skills

Willingness to receive feedback

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Clay, Alabama, offers Dispatcher Trainee and Telecommunicator Trainee opportunities. The program provides a structured introduction to emergency communications as you learn how to receive calls, document incidents, operate communications systems, and support emergency response operations.

Trainees gain skills in typing, CAD, map-based dispatch, radio procedures, and confidentiality, with responsibilities expanding after successful training and attainment of any