Dispatcher Trainee: Start in Emergency Communications

911 Emergency Communications; Gurley (AL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications in Gurley, AL seeks Dispatcher Trainee and Telecommunicator Trainee to introduce candidates to emergency communications. You will learn call-taking, documentation, and use of dispatch systems while under supervision.

Training covers classroom, simulations, and hands-on duties; schedules may include nights, weekends, and overtime as you progress toward required certifications and competencies.

Qualifications

• Basic computer skills required.
• Accurate typing essential.
• Strong and clear communication with callers and team members.
• Customer service experience may be useful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform duties under supervision.
• Complete assessments and training milestones.
• Meet confidentiality and security requirements.

Skills

Basic computer skills

Accurate typing

Clear communication

Customer service experience

Education

High school diploma or GED

Job description

911 Emergency Communications in Gurley, AL seeks Dispatcher Trainee and Telecommunicator Trainee to introduce candidates to emergency communications. You will learn call-taking, documentation, and use of dispatch systems while under supervision.

Training covers classroom, simulations, and hands-on duties; schedules may include nights, weekends, and overtime as you progress toward required certifications and competencies.