Emergency Communications Trainee – Paid Training & Growth

911 Emergency Communications; Columbia Township (MO); On-site; USD 24,000 - 38,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications is offering Dispatcher Trainee and Telecommunicator Trainee positions in Sabana Seca, PR. Trainees will learn how to receive calls, document incidents, operate dispatch systems, and support emergency response operations while progressing through required training and assessments.

Responsibilities grow with demonstrated skills, with schedules that may include nights, weekends, holidays, and overtime during training and later operations.

Qualifications

• High school diploma or equivalent
• Basic computer skills and clear communication
• Accurate typing and willingness to receive feedback
• Customer service or phone-based experience is useful

Responsibilities

• Learn emergency call-taking procedures and terminology
• Confirm locations and gather incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

Typing

Communication

Computer skills

Customer service

Education

High school diploma

Job description

911 Emergency Communications is offering Dispatcher Trainee and Telecommunicator Trainee positions in Sabana Seca, PR. Trainees will learn how to receive calls, document incidents, operate dispatch systems, and support emergency response operations while progressing through required training and assessments.

Responsibilities grow with demonstrated skills, with schedules that may include nights, weekends, holidays, and overtime during training and later operations.