Emergency Dispatch Trainee - Launch Your Safety Career

County Emergency Communications; Orford (NH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in Orford, NH seeks Dispatcher Trainee / Telecommunicator Trainee to begin a structured program learning call-taking, incident documentation, and radio procedures. Training combines classroom instruction, simulations, and supervised console assignments.

Trainees progress as skills are demonstrated, with opportunities to advance after successful completion and certifications. Positions may require night/weekend overtime during training and later operations.

Qualifications

• High school diploma or equivalent required; trainees may have no prior dispatch experience.
• Basic computer skills, clear communication, and accuracy in typing are expected.
• Check vacancy for required assessments and minimum scores.

Responsibilities

• Learn emergency call-taking procedures and terminology.
• Practice confirming locations and gathering incident details.
• Develop CAD typing and radio monitoring skills.
• Study service-area geography, maps, and response jurisdictions.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Typing speed

Communication skills

Computer literacy

Customer service

Education

High school diploma or GED

Tools

CAD systems

Telephone/Radio equipment

Job description

County Emergency Communications in Orford, NH seeks Dispatcher Trainee / Telecommunicator Trainee to begin a structured program learning call-taking, incident documentation, and radio procedures. Training combines classroom instruction, simulations, and supervised console assignments.

Trainees progress as skills are demonstrated, with opportunities to advance after successful completion and certifications. Positions may require night/weekend overtime during training and later operations.