Emergency Communications Trainee: Start a Critical-Care Path

Emergency Telecommunicator Services; Naco (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services in Naco, AZ, offers Dispatcher Trainee and Telecommunicator Trainee opportunities to learn how to receive calls, document incidents, operate dispatch systems, and support emergency response under supervision.

Training combines classroom instruction, simulations, and supervised console assignments, with shifts that may include nights, weekends, holidays, and overtime as skills progress.

Qualifications

• High school diploma or recognized equivalent required.
• Basic computer skills and accurate typing expected.
• Customer service or phone-based experience may be useful.

Responsibilities

• Learn emergency call-taking procedures and terminology.
• Practice confirming locations and gathering essential incident details.
• Develop typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform duties under supervision.
• Complete assessments and training milestones.
• Maintain confidentiality and professional conduct requirements.

Skills

Clear communication

Accurate typing

Basic computer skills

Customer service experience

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Naco, AZ, offers Dispatcher Trainee and Telecommunicator Trainee opportunities to learn how to receive calls, document incidents, operate dispatch systems, and support emergency response under supervision.

Training combines classroom instruction, simulations, and supervised console assignments, with shifts that may include nights, weekends, holidays, and overtime as skills progress.