Emergency Communications Trainee — Launch Safety Career

911 Emergency Communications; Jamestown (NY); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications in Chautauqua, NY is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. These roles provide a structured introduction to emergency communications work under qualified instructors and training personnel.

Trainees learn how to receive calls, document incidents, operate communications systems, and support emergency response operations. Responsibilities increase as required skills are demonstrated and rotations may include nights, weekends, holidays,

Qualifications

• High school diploma or recognized equivalent required.
• Basic computer skills and familiarity with common software.
• Clear communication and ability to take accurate incident details.
• Willingness to receive feedback and complete training milestones.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Typing

Communication

Computer basics

Customer service

Multitasking

Education

High school diploma or GED

Job description

911 Emergency Communications in Chautauqua, NY is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. These roles provide a structured introduction to emergency communications work under qualified instructors and training personnel.

Trainees learn how to receive calls, document incidents, operate communications systems, and support emergency response operations. Responsibilities increase as required skills are demonstrated and rotations may include nights, weekends, holidays,