Emergency Communications Trainee — Dispatcher/Telecommunicator

911 Emergency Communications; Warren (MN); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications is offering Dispatcher Trainee and Telecommunicator Trainee opportunities in West Warren, MA. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Training progresses as skills are demonstrated, with potential nights, weekends, and overtime and requirements for certifications or assessments as set by partnering agencies.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are often for applicants without dispatch experience.
• Basic computer skills and clear communication are essential.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.

Skills

Basic computer skills

Clear communication

Education

High school diploma or equivalent

Job description

911 Emergency Communications is offering Dispatcher Trainee and Telecommunicator Trainee opportunities in West Warren, MA. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Training progresses as skills are demonstrated, with potential nights, weekends, and overtime and requirements for certifications or assessments as set by partnering agencies.