Emergency Communications Trainee: Dispatcher & Telecommunicator

County Emergency Communications; Santa Clarita (CA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in Canyon, CA offers Dispatcher Trainee and Telecommunicator Trainee opportunities with a structured training path to learn call-taking, incident documentation, and operation of communications systems.

Trainees advance as skills are demonstrated, with classroom instruction, simulations, and supervised console work. Expect assessments, background checks, and varied shift timings during training.

Qualifications

• High school diploma or equivalent commonly required.
• Basic computer skills and clear communication essential.
• Willingness to receive feedback and complete assessments.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Typing

Communication

Multitasking

Attention to detail

Education

High school diploma or equivalent

Tools

CAD systems

Job description

County Emergency Communications in Canyon, CA offers Dispatcher Trainee and Telecommunicator Trainee opportunities with a structured training path to learn call-taking, incident documentation, and operation of communications systems.

Trainees advance as skills are demonstrated, with classroom instruction, simulations, and supervised console work. Expect assessments, background checks, and varied shift timings during training.