Emergency Communications Trainee: Dispatch & Telecomm Center

County Emergency Communications; Moccasin (MT); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications seeks Dispatcher Trainee opportunities in Basin to provide a structured introduction to emergency communications work. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support response operations under supervision.

Training includes classroom instruction, simulations, and supervised console assignments, with shifts that may include nights, weekends, holidays, and overtime as required.

Qualifications

• High school diploma or equivalent is commonly required; trainee roles target applicants without prior dispatch experience.
• Strong verbal and written communication; ability to type accurately and work with computer systems.
• Willingness to learn confidential information handling and professional conduct requirements.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Clear communication

Typing

Computer skills

Confidentiality

Education

High school diploma or equivalent

Tools

CAD software

Job description

County Emergency Communications seeks Dispatcher Trainee opportunities in Basin to provide a structured introduction to emergency communications work. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support response operations under supervision.

Training includes classroom instruction, simulations, and supervised console assignments, with shifts that may include nights, weekends, holidays, and overtime as required.