Emergency Communications Trainee: Dispatcher & Telecommunicator

911 Emergency Communications; Florida; On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications is offering Dispatcher Trainee and Telecommunicator Trainee opportunities in Hallandale Beach, FL. Trainees receive structured instruction under qualified instructors, learning how to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

As training progresses, responsibilities expand based on demonstrated skills, certifications, and performance standards.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are often intended for applicants without previous dispatch experience.
• Basic computer skills, clear communication, and accurate typing are useful for success.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Clear communication

Typing

Multitasking

Basic computer skills

Education

High school diploma or recognized equivalence

Job description

911 Emergency Communications is offering Dispatcher Trainee and Telecommunicator Trainee opportunities in Hallandale Beach, FL. Trainees receive structured instruction under qualified instructors, learning how to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

As training progresses, responsibilities expand based on demonstrated skills, certifications, and performance standards.