Emergency Dispatch Trainee — Public Safety Start

911 Emergency Communications; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

911 Emergency Communications in South Miami, FL offers Dispatcher Trainee and Telecommunicator Trainee opportunities that introduce you to emergency communications, including call-taking, incident documentation, and operating dispatch systems under supervision.

Training blends classroom, simulations, and supervised shifts; evenings, weekends, and overtime may apply. Successful completion leads to certification and advancement as you meet performance standards.

Qualifications

• High school diploma or equivalent required; trainee positions may be open to applicants without prior dispatch experience.
• Basic computer skills and accurate typing are expected.
• Strong communication skills and calm under pressure are essential.
• Check vacancy for any required assessments and minimum scores.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Typing speed

Clear communication

Basic computer skills

Attention to detail

Education

High school diploma or equivalent

Job description

911 Emergency Communications in South Miami, FL offers Dispatcher Trainee and Telecommunicator Trainee opportunities that introduce you to emergency communications, including call-taking, incident documentation, and operating dispatch systems under supervision.

Training blends classroom, simulations, and supervised shifts; evenings, weekends, and overtime may apply. Successful completion leads to certification and advancement as you meet performance standards.