Emergency Communications Trainee: Dispatcher

911 Emergency Communications; Redding (CT); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications in Redding Center, CT offers Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn to take calls, document incidents, and operate dispatch systems under supervision.

Training progresses as skills are demonstrated; shifts may include nights, weekends, holidays, and overtime. A high school diploma and basic computer skills are expected, with assessments guiding progression.

Qualifications

• High school diploma or equivalent required.
• Basic computer skills, clear communication, and accurate typing are expected.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Document incidents accurately and quickly.
• Operate communications systems and monitor unit status.

Skills

Typing (accurate)

Clear communication

Basic computer skills

Customer service experience

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Redding Center, CT offers Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn to take calls, document incidents, and operate dispatch systems under supervision.

Training progresses as skills are demonstrated; shifts may include nights, weekends, holidays, and overtime. A high school diploma and basic computer skills are expected, with assessments guiding progression.