Dispatcher Trainee: Start a Career in Emergency Communications

County Emergency Communications; NuMine (PA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in Nu Mine, PA invites applicants for Dispatcher Trainee / Telecommunicator Trainee positions. Trainees receive structured instruction to handle calls, document incidents, and support emergency response operations.

Training blends classroom, simulations, and supervised console work, with schedules that may include nights, weekends, holidays, and overtime. Successful completion leads to certifications and advancement opportunities.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Willingness to receive feedback and demonstrate reliability.
• Basic computer skills and clear communication are essential.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Clear communication

Accurate typing

Basic computer skills

Emergency call-taking procedures

Education

High school diploma or equivalent

Tools

CAD software

Job description

County Emergency Communications in Nu Mine, PA invites applicants for Dispatcher Trainee / Telecommunicator Trainee positions. Trainees receive structured instruction to handle calls, document incidents, and support emergency response operations.

Training blends classroom, simulations, and supervised console work, with schedules that may include nights, weekends, holidays, and overtime. Successful completion leads to certifications and advancement opportunities.