Emergency Communications Trainee: Dispatcher & Telecommunicator

County Emergency Communications; Prospect Park (NJ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications is offering Dispatcher Trainee and Telecommunicator Trainee opportunities in Prospect. Trainees receive structured instruction on call-taking, incident documentation, and operating dispatch systems while supporting emergency response operations.

As training progresses, applicants may take on more responsibilities and be assessed for certifications. The program may involve nights, weekends, holidays, and overtime, with pay details announced in the official vacancy.

Qualifications

• High school diploma or recognized equivalent required.
• Basic computer skills, clear communication, and accurate typing are essential.
• Customer service or telephone-based experience may be useful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Communication skills

Typing

Basic computer skills

Willingness to receive feedback

Education

High school diploma

Tools

Cad software

Job description

County Emergency Communications is offering Dispatcher Trainee and Telecommunicator Trainee opportunities in Prospect. Trainees receive structured instruction on call-taking, incident documentation, and operating dispatch systems while supporting emergency response operations.

As training progresses, applicants may take on more responsibilities and be assessed for certifications. The program may involve nights, weekends, holidays, and overtime, with pay details announced in the official vacancy.