Emergency Communications Trainee: Dispatch & Radio Ops

County Emergency Communications; Pea Ridge (AR); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications offers Dispatcher Trainee and Telecommunicator Trainee opportunities in West Ridge, AR. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Training includes classroom instruction, simulations, and supervised console work. Some shifts may include nights, weekends, holidays, and overtime as skills and certifications are earned.

Qualifications

• High school diploma or equivalent. Trainee positions for applicants without dispatch experience.
• Basic computer skills, clear communication, accurate typing.

Responsibilities

• Learn emergency call-taking procedures and terminology.
• Gather essential incident details and confirm locations.
• Develop typing and CAD skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform duties under supervision.
• Complete assessments and training milestones.
• Meet confidentiality and security requirements.

Skills

Typing

Communication

Customer service

Education

High school diploma

Job description

County Emergency Communications offers Dispatcher Trainee and Telecommunicator Trainee opportunities in West Ridge, AR. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Training includes classroom instruction, simulations, and supervised console work. Some shifts may include nights, weekends, holidays, and overtime as skills and certifications are earned.