Entry-Level Public Safety Dispatcher Trainee

911 Emergency Communications; O'Kean (AR); On-site; USD 32,000 - 48,000; Full time

Job summary

911 Emergency Communications in Arkansas is seeking Trainee Dispatchers to learn emergency call-taking procedures, agency terminology, and how to gather incident details. You'll develop typing and computer-aided dispatch skills while studying service-area geography, radio procedures, and unit-status monitoring under supervision.

Trainees may work in classrooms and active centers; training can include nights, weekends, holidays, and overtime.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Job description

911 Emergency Communications in Arkansas is seeking Trainee Dispatchers to learn emergency call-taking procedures, agency terminology, and how to gather incident details. You'll develop typing and computer-aided dispatch skills while studying service-area geography, radio procedures, and unit-status monitoring under supervision.

Trainees may work in classrooms and active centers; training can include nights, weekends, holidays, and overtime.