Emergency Communications Dispatcher Impactful Public Safety

Public Safety Dispatch Network; Pea Ridge (AR); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

Public Safety Dispatch Network in West Ridge, AR seeks a dedicated telecommunicator to manage emergency and nonemergency requests. You will operate dispatch systems, verify locations, and coordinate responders while adhering to agency procedures and security standards.

The role emphasizes accurate typing, active listening, and clear communication as you switch between tasks in a high-stakes environment.

Qualifications

• High school diploma or equivalent commonly required.
• Applicants should demonstrate accurate typing, active listening and clear communication.
• Ability to switch between tasks; certifications depend on services and jurisdiction.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Education

High school diploma or equivalent

Tools

Computer-aided dispatch

Job description

Public Safety Dispatch Network in West Ridge, AR seeks a dedicated telecommunicator to manage emergency and nonemergency requests. You will operate dispatch systems, verify locations, and coordinate responders while adhering to agency procedures and security standards.

The role emphasizes accurate typing, active listening, and clear communication as you switch between tasks in a high-stakes environment.