Emergency Communications Specialist - Public Safety Dispatcher

Regional 911 Intake Solutions; Chesterland (OH); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

Regional 911 Intake Solutions is seeking Public Safety Dispatchers/Telecommunicators to support information flow between the public and emergency responders in Chester, OH. Responsibilities include call taking, dispatch, and EMS coordination with strict adherence to procedures.

Roles involve working with technology at dispatch consoles, maintaining caller data, and coordinating with multiple agencies. Strong typing, listening and communication skills are required, with potential nights,

Qualifications

• High school diploma or equivalent required.
• Typing accuracy and active listening essential.
• Ability to switch between tasks and priorities.
• Certifications depend on services handled and jurisdiction.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma or equivalent

Tools

CAD systems

Job description

Regional 911 Intake Solutions is seeking Public Safety Dispatchers/Telecommunicators to support information flow between the public and emergency responders in Chester, OH. Responsibilities include call taking, dispatch, and EMS coordination with strict adherence to procedures.

Roles involve working with technology at dispatch consoles, maintaining caller data, and coordinating with multiple agencies. Strong typing, listening and communication skills are required, with potential nights,