Emergency Communications Specialist

Regional 911 Intake Solutions; New Marshfield (OH); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee-assistance resources

Professional development

Job summary

Regional 911 Intake Solutions seeks Public Safety Dispatcher/Telecommunicator in Ohio. Responsibilities include taking calls, dispatching police, fire, and EMS as assigned, and coordinating responders within established procedures.

Applicants typically have a high school diploma and strong typing, listening, and communication skills. Positions may require shift work, background checks, and ongoing training to maintain certifications.

Qualifications

• High school diploma or equivalent required.
• Accurate typing, active listening, clear communication, and the ability to switch between tasks.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing speed

Active listening

Clear communication

Multitasking

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions seeks Public Safety Dispatcher/Telecommunicator in Ohio. Responsibilities include taking calls, dispatching police, fire, and EMS as assigned, and coordinating responders within established procedures.

Applicants typically have a high school diploma and strong typing, listening, and communication skills. Positions may require shift work, background checks, and ongoing training to maintain certifications.