Emergency Communications Specialist — Night Shifts

Somerset County of Maine; Skowhegan (ME); On-site; USD 36,000 - 39,000; Full time

Job summary

Somerset County of Maine is seeking a Dispatcher in the Communications Center to serve as a critical link between the public and emergency responders, handling emergency and non-emergency calls and dispatching police, fire, EMS.

The role requires quick information gathering, prioritizing calls, clear communication, and sound decisions in a fast-paced environment; must maintain accuracy while managing multiple tasks.

Qualifications

• Experience in public safety dispatch operations and procedures.
• Ability to follow instructions and work accurately under pressure.
• Must complete telecommunicator training and pass exams.

Responsibilities

• Receive calls and assign requests for police, fire, EMS, and other resources.
• Answer and assist all calls at the Communications Center.
• Dispatch units to incidents and coordinate public safety resources.
• Maintain accurate logs and use computer systems for call taking and dispatch.
• Transmit and retrieve information through law enforcement data networks.

Skills

Public safety dispatch operations

Attention to detail

Work under stress

Shift work flexibility

Job description

Somerset County of Maine is seeking a Dispatcher in the Communications Center to serve as a critical link between the public and emergency responders, handling emergency and non-emergency calls and dispatching police, fire, EMS.

The role requires quick information gathering, prioritizing calls, clear communication, and sound decisions in a fast-paced environment; must maintain accuracy while managing multiple tasks.