Public Safety Dispatcher - EMS/Fire Communications

MaineGuide; Bangor, Northern (ME, KY); Hybrid; USD 30,000 - 42,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Penobscot Regional Communications Center is seeking a full-time dispatcher to perform public safety and emergency medical/fire dispatch duties per agency policies and applicable laws. Tasks include radio/telephone dispatch, EMD/EFD guidance, data entry in Summit and METRO systems, and handling both emergency and non-emergency calls.

Must understand local, state, and federal laws and maintain operating procedures.

Qualifications

• High School Diploma or GED required.
• Certified in CPR (AHA).
• Certified in Emergency Medical Dispatch and Emergency Fire Dispatch.

Responsibilities

• Receive and dispatch emergency calls via radio/telephone to appropriate agencies.
• Provide Emergency Medical Dispatch and Pre-arrival Instructions as needed.
• Handle non-emergency calls and relay to proper personnel.
• Maintain and update complaint card information in Summit or on paper when Summit is down.
• Enter data in Summit and METRO systems; manage warrants processing.

Skills

Radio dispatch

Emergency medical dispatch

Data entry

TDD / telecommunication devices

Multi-tasking

Team collaboration

Education

High School Diploma or GED

CPR certification (AHA)

Emergency Medical Dispatch certification

MCJA Terminal Operations Course

Tools

Summit System

METRO system

Job description

Penobscot Regional Communications Center is seeking a full-time dispatcher to perform public safety and emergency medical/fire dispatch duties per agency policies and applicable laws. Tasks include radio/telephone dispatch, EMD/EFD guidance, data entry in Summit and METRO systems, and handling both emergency and non-emergency calls.

Must understand local, state, and federal laws and maintain operating procedures.