Emergency Dispatch Specialist

Camden County; Georgia; On-site; USD 32,000 - 52,000; Full time

Job summary

Camden County Sheriff's Office is seeking a Public Safety Dispatcher to receive emergency and non-emergency calls and dispatch the appropriate personnel across Police, EMS, Fire and Sheriff's Office within the county.

Successful applicants will demonstrate the ability to read and write at a high school level, maintain calm under pressure, and work rotating 12-hour shifts. The role requires on-call availability and passing GCIC/NCIC and EMT-related certifications as required.

Qualifications

• Must be 18 years or older.
• High School diploma or equivalent.
• Ability to read and write at a level consistent with a high school diploma.
• 1–2 years of related experience or apprenticeship/internship.
• GCIC/NCIC certification obtainable.
• First-aid CPR certification obtainable.
• Valid state driver’s license.
• EMD, Fire Emergency Dispatch (EFD), and Basic Communications Officer certifications obtainable.
• May be assigned other related duties.
• In emergencies, Camden County employees may be required to perform additional duties.

Responsibilities

• Receive, screen, categorize and prioritize emergency and non-emergency calls.
• Provide emergency medical instructions to callers as appropriate.
• Receive, monitor and dispatch radio communications for Police, EMS, Fire and Sheriff's Office.
• Dispatch appropriate emergency personnel to incidents.
• Monitor two-way radio and enter data into CAD.
• Maintain contact with emergency personnel.
• Reroute calls to PSAP or notify other agencies as needed for assistance.
• Maintain GCIC file security and integrity.
• Participate in training exercises.
• Rotating 12-hour shifts and on-call availability.
• Know NCIC regulations and radio codes.
• Understand Camden County boundaries and SOPs for agencies.
• Operate computer networks, OS, hardware and software applications.
• Type rapidly and accurately.
• Maintain records and prepare reports.
• Interpersonal relations and communication skills.
• Complete required training and wear headset while on duty.

Skills

Reading and writing proficiency

Clear communication

Dispatch aptitude

Interpersonal skills

Education

High School diploma or equivalent

GCIC/NCIC Certification

First-aid CPR certification

EMD Certification

Fire Emergency Dispatch (EFD) certification

Basic Communications Officer Certification

Valid state driver’s license

Apprenticeship/Internship experience

Job description

Camden County Sheriff's Office is seeking a Public Safety Dispatcher to receive emergency and non-emergency calls and dispatch the appropriate personnel across Police, EMS, Fire and Sheriff's Office within the county.

Successful applicants will demonstrate the ability to read and write at a high school level, maintain calm under pressure, and work rotating 12-hour shifts. The role requires on-call availability and passing GCIC/NCIC and EMT-related certifications as required.