Emergency Communications Specialist — Dispatcher

Regional 911 Intake Solutions; New Jersey; Sur place; USD 42 000 - 70 000; Plein temps

Avantages offerts par ce poste

Health coverage

Retirement benefits

Paid leave

Employee-assistance resources

Professional development

Résumé du poste

Regional 911 Intake Solutions seeks Public Safety Dispatcher/Telecommunicator in West Park, NY. Responsibilities include handling emergency and nonemergency calls, verifying locations, and coordinating with responders using CAD, radio, mapping, and phones.

This role requires composure, clear communication, and accurate record-keeping. Applicants typically hold a high school diploma and demonstrate strong typing and listening skills, with certifications depending on jurisdiction.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Excellent typing, listening, and communication skills; ability to multitask.

Responsabilités

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Connaissances

Typing

Active listening

Clear communication

Task switching

Formation

High school diploma or equivalent

Outils

Computer-aided dispatch

Telephone systems

Mapping software

Radio systems

Description du poste

Regional 911 Intake Solutions seeks Public Safety Dispatcher/Telecommunicator in West Park, NY. Responsibilities include handling emergency and nonemergency calls, verifying locations, and coordinating with responders using CAD, radio, mapping, and phones.

This role requires composure, clear communication, and accurate record-keeping. Applicants typically hold a high school diploma and demonstrate strong typing and listening skills, with certifications depending on jurisdiction.