Emergency Communications Dispatcher

Regional 911 Intake Solutions; Town of Sherman (NY); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

Regional 911 Intake Solutions invites applications for Public Safety Dispatcher / Telecommunicator positions in Sherman, NY. The role involves handling emergency and non-emergency requests, verifying locations, and coordinating responders using dispatch and radio systems.

Requirements include a high school diploma and strong typing, listening, and communication skills. Training will cover agency procedures, information security, and continuous staffing expectations.

Qualifications

• High school diploma or equivalent commonly required.
• Typing accuracy, active listening, clear communication essential.
• Ability to switch between tasks is valued.

Responsibilities

• Receive and process public safety requests.
• Verify locations and gather caller information.
• Classify and prioritize requests per procedures.
• Operate dispatch and radio systems.
• Coordinate responders and monitor unit status.
• Maintain records and protect information.

Skills

Typing speed

Active listening

Clear communication

multitasking

Education

High school diploma

Job description

Regional 911 Intake Solutions invites applications for Public Safety Dispatcher / Telecommunicator positions in Sherman, NY. The role involves handling emergency and non-emergency requests, verifying locations, and coordinating responders using dispatch and radio systems.

Requirements include a high school diploma and strong typing, listening, and communication skills. Training will cover agency procedures, information security, and continuous staffing expectations.