Emergency Communications Dispatcher — Public Safety

Regional 911 Intake Solutions; Ardsley-on-Hudson (NY); Vor Ort; USD 40.000 - 70.000; Vollzeit

Benefits dieser Stelle

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Zusammenfassung

Regional 911 Intake Solutions is seeking Public Safety Dispatchers and Telecommunicators to support the flow of information between the public and emergency response agencies in Ardsley On Hudson, NY. You will operate CAD, telephone, mapping, and radio systems.

Responsibilities include taking calls, verifying incident locations, prioritizing requests, coordinating resources, and maintaining accurate records.

Qualifikationen

• Accurate typing and active listening required.
• Clear communication and multitasking ability.
• Certifications depend on jurisdiction and services handled.

Aufgaben

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Kenntnisse

Typing

Active listening

Clear communication

Ausbildung

High school diploma

Tools

CAD systems

Radio equipment

Mapping software

Jobbeschreibung

Regional 911 Intake Solutions is seeking Public Safety Dispatchers and Telecommunicators to support the flow of information between the public and emergency response agencies in Ardsley On Hudson, NY. You will operate CAD, telephone, mapping, and radio systems.

Responsibilities include taking calls, verifying incident locations, prioritizing requests, coordinating resources, and maintaining accurate records.