Emergency Communications Specialist: 911 Call Taker

National Public Safety Careers; Nunnelly (TN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Continuing training

Job summary

National Public Safety Careers is seeking a dedicated 911 Call Taker in Nunnelly, Tennessee. This role handles emergency and nonemergency calls, verifies location, and documents details for responders.

Candidates should have a high school diploma, solid listening and typing skills, clear verbal communication, and the ability to follow structured procedures under pressure. Training and certifications will be provided.

Qualifications

• High school diploma or equivalent required.
• Strong listening and typing skills essential.
• Excellent verbal communication and composure under pressure.
• Ability to follow structured procedures with accuracy.

Responsibilities

• Answer incoming emergency and nonemergency calls.
• Confirm incident location and caller details.
• Ask focused questions to determine urgency.
• Enter data into dispatch software accurately.
• Relay information to appropriate dispatch units promptly.
• Provide pre-arrival instructions within training.

Skills

Active listening

Typing

Verbal communication

Following procedures

Multitasking

Education

High school diploma or equivalent

Job description

National Public Safety Careers is seeking a dedicated 911 Call Taker in Nunnelly, Tennessee. This role handles emergency and nonemergency calls, verifies location, and documents details for responders.

Candidates should have a high school diploma, solid listening and typing skills, clear verbal communication, and the ability to follow structured procedures under pressure. Training and certifications will be provided.