Emergency Communications Specialist – 911 Call Taker

Regional 911 Intake Solutions; Bloomfield Township (PA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

Regional 911 Intake Solutions seeks a dedicated 911 Call Taker to greet callers, gather essential details, and document information for responders in New Bloomfield, PA. You will confirm locations and contact information, determine urgency, and enter data into dispatch software.

Candidates typically have a high school diploma, strong listening skills, accurate typing, and clear verbal communication. Training and certifications are provided; shifts may include nights or weekends depending on

Qualifications

• High school diploma or equivalent required; some vacancies may accept alternative credentials.
• Strong listening comprehension and accurate typing speed are important.
• Clear verbal communication and ability to follow structured procedures are essential.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.

Skills

Active listening

Typing

Verbal communication

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions seeks a dedicated 911 Call Taker to greet callers, gather essential details, and document information for responders in New Bloomfield, PA. You will confirm locations and contact information, determine urgency, and enter data into dispatch software.

Candidates typically have a high school diploma, strong listening skills, accurate typing, and clear verbal communication. Training and certifications are provided; shifts may include nights or weekends depending on