Emergency Communications Specialist (911)

National Public Safety Careers; Richwoods (MO); On-site; USD 32,000 - 52,000; Full time

Job summary

National Public Safety Careers is seeking qualified candidates for 911 Call Taker opportunities in Richwoods, Missouri. Call Takers are often the first contact for someone reporting an emergency; they gather essential details, assess urgency, and document information for responding teams.

Candidates typically have a high school diploma or equivalent, strong listening and typing skills, and clear verbal communication.

Qualifications

• High school diploma or equivalent required.
• Strong listening and typing skills; clear verbal communication.
• Ability to follow structured procedures and pass assessments.

Responsibilities

• Answer incoming emergency calls and nonemergency lines.
• Confirm incident location and caller's callback information.
• Use approved questions to identify the nature and urgency.
• Enter details into call-processing or dispatch software.
• Forward incident information to the appropriate dispatch function.

Skills

Listening comprehension

Typing speed

Verbal communication

Education

High school diploma or equivalent

Tools

Dispatch software

Job description

National Public Safety Careers is seeking qualified candidates for 911 Call Taker opportunities in Richwoods, Missouri. Call Takers are often the first contact for someone reporting an emergency; they gather essential details, assess urgency, and document information for responding teams.

Candidates typically have a high school diploma or equivalent, strong listening and typing skills, and clear verbal communication.