911 Call Taker: Emergency Communications Specialist

National Public Safety Careers; Missouri; On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers is seeking qualified individuals for 911 Call Taker opportunities in Perry, MO. You will respond to emergency inquiries, collect critical details, and enter data into dispatch software.

Candidates should have a high school diploma or equivalent, strong listening, accurate typing, and clear verbal communication. Training, certification, and opportunities for growth are provided.

Qualifications

• Strong listening and data-entry skills are required.
• Ability to follow structured procedures and use dispatch software.
• Customer service or public safety experience is beneficial.

Responsibilities

• Answer incoming emergency calls and assigned lines
• Confirm incident location and caller contact information
• Use approved questions to identify nature and urgency
• Enter details into call-processing or dispatch software
• Forward incident information to the appropriate dispatch function
• Assist callers in providing essential information and instructions
• Utilize language-access and accessibility resources when needed
• Provide pre-arrival instructions within training and policy

Skills

Listening comprehension

Accurate typing

Verbal communication

Education

High school diploma or equivalent

Job description

National Public Safety Careers is seeking qualified individuals for 911 Call Taker opportunities in Perry, MO. You will respond to emergency inquiries, collect critical details, and enter data into dispatch software.

Candidates should have a high school diploma or equivalent, strong listening, accurate typing, and clear verbal communication. Training, certification, and opportunities for growth are provided.