Emergency Communications Specialist

Regional 911 Intake Solutions; Broad Run (VA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

Regional 911 Intake Solutions in Virginia seeks 911 Call Takers to be the first point of contact for emergency callers. They ask focused questions, confirm where help is needed, and document information for responding personnel.

Most positions require a high school diploma; some vacancies accept applicants without dispatch experience. Candidates must listen well, type accurately, and follow structured procedures; training and certifications are provided.

Qualifications

• High school diploma or equivalent required.
• Strong listening, accurate typing, and clear verbal communication.
• Ability to follow structured procedures and perform well under pressure.

Responsibilities

• Answer emergency and nonemergency calls and document information.
• Confirm incident location and caller contact details.
• Enter information into call-processing or dispatch software.
• Provide pre-arrival instructions within training as allowed.

Job description

Regional 911 Intake Solutions in Virginia seeks 911 Call Takers to be the first point of contact for emergency callers. They ask focused questions, confirm where help is needed, and document information for responding personnel.

Most positions require a high school diploma; some vacancies accept applicants without dispatch experience. Candidates must listen well, type accurately, and follow structured procedures; training and certifications are provided.