Emergency Communications & Security Dispatcher

Dow Inc.; Clare (MI); On-site; USD 28,000 - 41,000; Full time

Job summary

Dow Inc. seeks an Emergency Services and Security Dispatcher in Midland, MI. You will receive and prioritize emergency calls, dispatch responders, and monitor critical systems to support site safety and security operations.

Key qualifications include a HS diploma, proficiency with Word/Excel, and legal work status in the U.S. Prior field experience and 911 dispatch knowledge are preferred.

Qualifications

• High School Diploma or GED required.
• Proficiency in Microsoft Word and Excel; ability to learn new systems.
• Must be able to work legally in the United States; no visa sponsorship available.

Responsibilities

• Receive, assess, and prioritize emergency, non‑emergency, and medical calls.
• Gather critical information to support timely decision‑making.
• Dispatch emergency response and security personnel to company facilities.
• Operate CAD, radio, telephone, and related systems to coordinate response.
• Monitor radio frequencies, alarms, and security systems.
• Use appropriate radio terminology and protocols to support emergency response.
• Complete emergency preparedness tasks per ES&S plan and requirements.
• Support equipment maintenance, training, and operational checks.
• Assist in readiness of emergency systems and resources.
• Collaborate with security personnel on asset planning and related requirements.

Skills

Communication

Multi‑tasking

Prioritization

Technological proficiency

Interpersonal relationships

Education

High School Diploma or GED

Microsoft Word/Excel familiarity

US work authorization

Job description

Dow Inc. seeks an Emergency Services and Security Dispatcher in Midland, MI. You will receive and prioritize emergency calls, dispatch responders, and monitor critical systems to support site safety and security operations.

Key qualifications include a HS diploma, proficiency with Word/Excel, and legal work status in the U.S. Prior field experience and 911 dispatch knowledge are preferred.