Critical Dispatch & Security Operator – Midland Area

The Dow Chemical Company; Midland (MI); Hybrid; USD 45,000 - 65,000; Full time

Job summary

The Dow Chemical Company in Midland, MI is seeking an Emergency Services and Security Dispatcher to support site and regional emergency communications and security operations. You will receive and prioritize calls, dispatch appropriate response resources, and monitor critical systems to protect people, property, and operations.

In this role you will apply sound judgment, follow established procedures, and communicate effectively with stakeholders during routine and emergency situations,

Qualifications

• High School Diploma or GED required.
• Proficiency with Microsoft Word and Excel and ability to learn new systems.
• Eligible to work in the United States; no visa sponsorship provided.

Responsibilities

• Receive, assess, and prioritize emergency and non-emergency calls per procedures.
• Gather location, incident details, conditions, and response needs for timely decisions.
• Dispatch appropriate emergency and security personnel to Dow facilities.
• Operate CAD, radio, telephone, and related communication systems for coordination.
• Monitor alarms and security systems and communicate relevant information.
• Use proper radio terminology and protocols to support response.

Skills

Communication

Multitasking

Prioritization

Technological proficiency

Interpersonal relationships

Education

High School Diploma or GED

Job description

The Dow Chemical Company in Midland, MI is seeking an Emergency Services and Security Dispatcher to support site and regional emergency communications and security operations. You will receive and prioritize calls, dispatch appropriate response resources, and monitor critical systems to protect people, property, and operations.

In this role you will apply sound judgment, follow established procedures, and communicate effectively with stakeholders during routine and emergency situations,