Emergency Communications & Paging Operator

Kaiser Permanente; Fremont (CA); On-site; USD 36,000 - 52,000; Full time

Job summary

Kaiser Permanente is seeking an on-site Communications Operator in California to manage incoming calls, initiate emergency paging, and coordinate information for patients and staff. You will maintain logs, answer inquiries, and support clerical tasks in a fast-paced healthcare environment.

The role requires strong communication skills, a high school diploma, and a willingness to work within a Labor Management Partnership setting. Typing speed of 25 WPM is also expected.

Qualifications

• Minimum one year of multi-line telephone experience.
• Ability to read and comprehend simple instructions, short memos, and write basic correspondence.

Responsibilities

• Receive and route incoming calls to appropriate stations.
• Page medical center personnel and announce urgent messages.
• Serve as central communications point for in-house emergencies (Code Red/Code Blue).
• Document events in logs or online databases and assist with clerical tasks.
• Maintain records such as on-call and beeper personnel listings and distribute materials.

Skills

Multi-line phone

Customer service

Communication

Typing 25 WPM

Education

High School Diploma/GED

Job description

Kaiser Permanente is seeking an on-site Communications Operator in California to manage incoming calls, initiate emergency paging, and coordinate information for patients and staff. You will maintain logs, answer inquiries, and support clerical tasks in a fast-paced healthcare environment.

The role requires strong communication skills, a high school diploma, and a willingness to work within a Labor Management Partnership setting. Typing speed of 25 WPM is also expected.