Emergency Communications Operator (911) – Start Your Career

Public Safety Dispatch Network; Rosman (NC); Vor Ort; USD 32.000 - 52.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Zusammenfassung

Public Safety Dispatch Network in Rosman, North Carolina seeks 911 Call Takers to join a critical public-safety workflow. You will listen to callers, verify locations, gather essential details, and document information for responders in a fast-paced environment.

Training and certification are provided; candidates should have a high school diploma or equivalent and strong typing and listening skills. Shifts may require nights, weekends, and overtime as needed to ensure 24/7 coverage.

Qualifikationen

• High school diploma or equivalent required.
• Customer service or public safety experience helpful but not required.
• Strong listening and data-entry skills.

Aufgaben

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm the incident location and caller's callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Help distressed callers focus on essential questions and instructions.
• Use approved language-access and accessibility resources when needed.
• Provide authorized pre-arrival instructions only within training and certification.

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Public Safety Dispatch Network in Rosman, North Carolina seeks 911 Call Takers to join a critical public-safety workflow. You will listen to callers, verify locations, gather essential details, and document information for responders in a fast-paced environment.

Training and certification are provided; candidates should have a high school diploma or equivalent and strong typing and listening skills. Shifts may require nights, weekends, and overtime as needed to ensure 24/7 coverage.