Emergency Communications Operator - 911 Call Taker (Akutan)

Public Safety Dispatch Network; Akutan (AK); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Continuing training

Job summary

Public Safety Dispatch Network is seeking 911 Call Taker opportunities in Akutan, Alaska. The role involves taking emergency calls, confirming locations, and documenting information for dispatch coordination.

Candidates should have a high school diploma or equivalent, strong listening and typing skills, and the ability to follow structured procedures. Scheduling may include rotating shifts and overtime as needed.

Qualifications

• High school diploma or recognized equivalent.
• Strong listening comprehension and clear verbal communication.
• Accurate typing and ability to follow structured procedures.

Responsibilities

• Answer incoming emergency and nonemergency calls.
• Confirm incident location and caller's callback information.
• Use approved questions to identify nature and urgency of situations.
• Enter details into call-processing or dispatch software.
• Forward incident information promptly to dispatch functions.

Job description

Public Safety Dispatch Network is seeking 911 Call Taker opportunities in Akutan, Alaska. The role involves taking emergency calls, confirming locations, and documenting information for dispatch coordination.

Candidates should have a high school diploma or equivalent, strong listening and typing skills, and the ability to follow structured procedures. Scheduling may include rotating shifts and overtime as needed.