911 Emergency Dispatcher — Calm, Precise Communicator

County Emergency Communications; Akiak (AK); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance program

Professional training

Shift differentials

Overtime compensation

Job summary

County Emergency Communications is seeking 911 Emergency Dispatchers to connect people in urgent need with police, fire, or medical responders in Akiak, AK. You may receive emergency calls, confirm locations, document details, and coordinate across multiple communication systems according to agency procedures.

The role demands calm, precise listening and the ability to manage shifting information. Applicants should meet basic education requirements, be prepared for nontraditional shifts,

Qualifications

• High school diploma or equivalent required.
• Some agencies recruit entry-level; others require experience or certifications.
• Strong typing, listening, and clear speech under pressure.
• Official announcements determine testing scores, experience, and deadlines.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Skills

Active listening

Clear speech

Typing speed

Multitasking

Education

High school diploma or equivalent

Job description

County Emergency Communications is seeking 911 Emergency Dispatchers to connect people in urgent need with police, fire, or medical responders in Akiak, AK. You may receive emergency calls, confirm locations, document details, and coordinate across multiple communication systems according to agency procedures.

The role demands calm, precise listening and the ability to manage shifting information. Applicants should meet basic education requirements, be prepared for nontraditional shifts,