Emergency Communications Operator

Aurora Health Care; Town of Oconomowoc (WI); On-site; USD 32,000 - 46,000; Full time

Job summary

Aurora Health Care seeks a focused Communications Operator to support hospital paging, emergency hotline and call routing. The role emphasizes clear verbal communication, quick response, and coordination with in-house and on-call staff.

Responsibilities include operating multi-function workstations and repairing patient telephones when needed, while maintaining current policies and attending relevant meetings.

Qualifications

• High School Graduate.
• Excellent verbal communication skills.
• Flexibility to work weekends and holidays.

Responsibilities

• Responds to and operates multi-function work stations, paging systems (overhead and pocket pager), emergency hotline and alarm devices for the purpose of answering, connecting, and directing calls to appropriate locations, and to facilitate hospital response to emergency situations.
• Provides and arranges for the repair of pocket pagers, patient room telephones, and "special needs" patient telephones.
• Maintains current knowledge of department and Medical Center policies and procedures, computer and hard copy files of all physician key personnel and on-call personnel, and information through continuous review of bulletin board postings, department handouts and memos, and attendance at staff and other relevant meetings.

Skills

Verbal communication

Flexibility

Education

High School Diploma

Job description

Aurora Health Care seeks a focused Communications Operator to support hospital paging, emergency hotline and call routing. The role emphasizes clear verbal communication, quick response, and coordination with in-house and on-call staff.

Responsibilities include operating multi-function workstations and repairing patient telephones when needed, while maintaining current policies and attending relevant meetings.